Best way to Manage Customer in Digital

Features

• Customer Information – Quick entree to customer database from anywhere & view all customer orders history.
• Manage Customer – View customer history, Manage trouble tickets, Categorize customer into groups.
• Staff – Add/delete/edit staff members, Send quick messages to customer database with back up, Authorized by username and password, User level restrictions, Play recording calls, Call transfer to extensions and IVR message option.